The global volume of non-revenue water (NRW) or water losses is staggering. Each year more than
32 billion m3 of treated water are lost through leakage from distribution networks. An additional 16
billion m3 per year are delivered to customers but not invoiced because of theft, poor metering, or
corruption.

Since its establishment in 2008, Waterlinks has facilitated more than 50 water operator partnership (WOPs) in the Asia- Pacific region.

To help build the capacity of cities and utilities to promote the adoption of improved water and sanitation practices, Environmental Cooperation-Asia (ECO-Asia), a program of the United States Agency for International Development (USAID) Regional Development Mission for Asia (RDMA), developed the 10-Step Promotion Program Toolkit.

Sanitation is becoming a top priority..

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The Alliance to Save Energy is a non-profit coalition of prominent business,government, environmental, and consumer leaders who promote the efficient and clean use of energy worldwide to benefit consumers, the environment and economic growth.The Alliance has been working internationally for more than a decade in over 30 developing and transition countries.

These guidance notes have been written by the DMA Team of the Water Loss TaskForce. The Water Loss Task Force was set up at the IWA “Water Loss Managent – APractical Approach” Speciality Conference in Cyprus in 2002. At that conference theproduction of these guidance notes was also proposed in order to meet the need forinformation on best practice for DMA Management. The main authors were..