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NEW!! WaterLinks and Xylem conclude

3-day NRW Management Program in Jakarta

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WaterLinks and Xylem partnered for the second time in 2019 to design and deliver an introductory program on NRW Management to senior staff from Indonesian water utilities.


The program was delivered in Jakarta from 18-20 September 2019 in collaboration with PERPAMSI (the Indonesian Association of Urban Water Utilities) and Miya, a globally recognized pioneer in NRW management. It was held at the same time as the well attended Indonesia Water and Wastewater Expo and Forum at the Jakarta Convention Center.


About 40 participants from 21 water utilities participated. The program faculty comprised Roland Liemberger from Miya, and Martin Shaw from Xylem. Roland and Martin steered the participants through the basic definitions of the elements of NRW, and exercises on calculating the water balance. Discussions were also held on the construction and operation of district metered areas and participants were advised of the benefits of this exercise. The sessions were interactive and the many questions indicated a high level of curiosity; it also reflected the urgency of the NRW problem across Indonesia. Arjun Thapan helped with a wrap up session that enabled participants to offer opinions on operational issues, priorities and prospects. Clearly, NRW is the highest priority issue, followed by energy efficiency.


Participants were exposed to the latest technologies in leak detection – systems from Visenti and Sahara were discussed. A field visit to a Jakarta suburb enabled participants to engage in an actual leak detection exercise using ground microphones and other equipment.


The program was highly relevant and came at a time when Indonesian water utilities are struggling to cope with water losses. The participants asked for a longer and more detailed program that would enable them to understand better issues connected with Physical and Commercial losses and related solutions. WaterLinks and PERPAMSI agreed to consider a second generation of programs in the near future.

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