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Mai Flor

WaterLinks Executive Director and Board Treasurer

  • Ms. Flor is an internationally renowned senior water and sanitation professional based in the Philippines. Her work experience spans France, India, Indonesia, Malaysia, Pakistan, Philippines, Singapore, Thailand, and Viet Nam. She has held senior positions in government, the private sector, and international organizations. Hers is a unique combination of experience with major water constituencies that has given her superior insights into the workings of Asia’s water world.

  • In the private sector, Ms. Flor was, until December 2014, Business Development Director for Miya, a specialised company in non-revenue water management headquartered in Israel, and instrumental in designing, negotiating, and securing a performance-based 4-year contract for non-revenue water (NRW) reduction and its sustainable management with Maynilad Water Services, Inc. (MWSI). As part of Miya, she was a consultant to the Asian Development Bank (ADB) in the review and design of a performance-based contract for NRW management for a pilot area in Kolkata, India, a first for the ADB. Earlier, with Suez Environnement, where she served as Business Development Director, Ms. Flor gained unique perspectives into private water utility management and developed a strong feel for public-private partnerships (PPPs). As a member of the Board of Maynilad Water Services, Inc., representing Suez Environnement, Ms. Flor was at the forefront of negotiations with the Government of the Philippines and international creditors for the design and implementation of the rehabilitation plan for Maynilad Water Services Inc., West Zone Concessionaire for Metro Manila. This included debt restructuring, refinancing, and corporate reorganization.

  • At the Asian Development Bank (ADB), she helped design and manage the implementation of a regional technical assistance project promoting peer-to-peer learning between and among water utilities in South and Central Asia. She also developed performance indicators for National Water Sector Apex Bodies (NWSABs), designed an assessment tool and process for peer-review to improve performance, and arranged to share best practices amongst NWSABs. She has also helped establish WaterLinks, and spun it off into an independent regional NGO to facilitate water operator partnerships (WOPs) that improves operational efficiencies of recipient operators. Ms. Flor currently sits as Executive Director of WaterLinks.

  • Ms. Flor’s government experience relates crucially to her position as Executive Director of the Presidential Task Force on Water Resources Development and Management in the Philippines. She managed all projects and activities of the Task Force comprising 20 Government agencies and private sector groups. Earlier, as a senior officer of the Subic Bay Metropolitan Authority (SBMA), she was a key member of the team that designed and structured the Joint Venture Agreement for the operations of the water and sewerage services in the Subic Bay Freeport Zone. The joint venture was the first PPP contract for the water sector in the Philippines and was unique as it involved two government entities: SBMA and the Olongapo City Water District.

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