This step will enable us to define our priority problem, identify our potential audiences, and determine ideal behaviors.
One program or promotion effort cannot be all things to all people at all times. Rather, it is vital to focus our efforts on the most important and most needed change. If we can initially define and prioritize our challenges, identify our potential audiences and determine ideal behaviors, we can, step-by-step, focus our promotion efforts, bringing about the maximum impact and the best in our audience.

Step 1 Products