Ranhill Utilties Berhad
Malaysia
Mentor

Ranhill, the concessionaire for the State of Johor in Malaysia, serves three million people through 900,000 connections and a production capacity of about 1,600 MLD. Ranhill Utilities has previously worked with ouside companies on water quality services, non revenue water, network management, and customer services. An ISO-certified company in water treatment and water laboratory management, Ranhill is the first Aisan utility to have joined the Bonn Network of water utilities. Through USAID, Ranhill has also mentored utilities in India, Indonesia, and Vietnam through twinning partnerships on continuous water supply, and non revenue water.

Website: http://www.ranhill.com.my/index.asp

Provincial Waterworks Authority
Thailand
Recepient

The Provincial Waterworks Authority (PWA) manages water supply for all urban areas in Thailand, with the exception of Bangkok, Nonthaburi, and Samut Prakarn.  With 228 waterworks, PWA provides water supply via roughly 2.7 million connections in five regional zones.  However, public health in one of PWA’s service areas in Nakorn Nayok is at risk due to high manganese levels and low chlorine residual levels in the water supply that impact nearly 2,300 households.  To address this problem, PWA sought assistance from peer practitioners to strengthen its water quality management program and optimize water treatment plants under the World Health Organization’s Water Safety Plan framework.

Website: http://en.pwa.co.th